Shipping Infomation

 

Shipping is FREE to worldwide (over 80 countries). Items will be shipped by EMS or DHL because of their reliability and reputation for service excellence. We ship only to the credit card billing address unless a secondary shipping address is registered with the credit card company or PAYPAL confirmed shipping address.

 

When you purchase with our website we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. We provide the tracking information for your shipment. You can track your shipment through the tracking system provided on our website as well as contact our customer service by email. You can also make a phone call to the local post office to get an idea of how your order is going on.

Click on the following links to track your shipments.

If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.com. If your tracking number starts with EA then your package has been shipped by EMS. In this case you should track your package on your national postal service website. Here are some common sites below.

USA  www.usps.com

Canada  www.canadapost.ca

England  www.parcelforce.com

Australia  www.auspost.com

France  www.laposte.fr

Germany  www.deutschepost.de

Italy  www.poste.it

 

Comastore pays for you in advance almost all customs duties for many destinations in the world, for Example US, European Union, and Japan. In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient. For additional information please feel free to Contact Us.

Please allow 7-14 Working days for Delivery of your UGG boots. Please make sure you enter the right shipping address. We will not be responsible for re-shipment if you provided us with an incorrect address. Re-Shipment of Product will be made on your Expense if you have provided us with a Wrong Delivery Address.